Ego Sport International Co., Ltd. attaches great importance to the protection of the personal data of our customers, website users, and all individuals who contact the Company. Therefore, this Privacy Policy has been established to inform you of how we collect, use, disclose, and safeguard your personal data.

1. Personal Data We Collect

The Company may collect your personal data only as necessary, including but not limited to your first and last name, phone number, email address, shipping address, order details, proof of payment, tax invoice details, and any communication history between you and the Company.

2. Purposes of Using Personal Data

The Company uses your personal data for the following purposes: to receive orders, verify payments, deliver products, coordinate regarding your orders, issue receipts or tax invoices, provide after-sales service, process product exchanges or returns, and improve the services of our website and online channels.

3. Disclosure of Personal Data

The Company will not disclose your personal data to third parties, except when necessary, such as to shipping companies, payment service providers, website platform providers, accounting and tax service providers, or government agencies as required by law.

4. Retention of Personal Data

The Company will retain your personal data for as long as necessary to fulfill the purposes of providing our services or as required by law. We implement appropriate security measures to store and protect your data from unauthorized access, use, modification, or disclosure.

5. Cookies and Related Technologies

The website may use cookies or similar technologies to ensure the website operates efficiently, remember user preferences, analyze traffic, and improve your website experience. Users can configure or disable cookies through their browser settings; however, disabling certain types of cookies may affect your ability to use some features of the website.

6. Rights of the Data Subject

Under the Thailand Personal Data Protection Act (PDPA), you have legal rights regarding your personal data, including the right to be informed, the right to access, the right to rectification, the right to erasure or destruction, the right to restriction of processing, the right to object to processing, and the right to withdraw consent in cases where the Company processes data based on your consent.

7. Data Security

The Company implements appropriate security measures to safeguard your personal data against loss, unauthorized access, misuse, or unlawful disclosure.

8. Changes to the Privacy Policy

The Company may update or amend this Privacy Policy from time to time to align with our services and relevant laws. The latest version of the policy will always be published on our website.

9. Contact Information

If you have any questions, suggestions, or wish to exercise your rights regarding your personal data, you may contact the Company at:

Ego Sport International Co., Ltd.

• Phone: 034-450-555

• Email: egothailand.online@gmail.com

• Business Hours: Monday–Saturday, 08:30 AM – 06:00 PM (ICT)

450 555